UK and Overseas Shipping

In-House Packing and Shipping

For items that are straightforward* to pack & ship, we offer an in-house shipping service with DHL. For any larger or fragile items, we have provided our recommended third party shipping companies below.

*This is at the discretion of the company.

Your auction invoice will need to be settled in full before collection by a third party shipping company.

It is the responsibility of the customer to arrange and coordinate their own shipping, whether through our in-house service (where applicable) or via a third-party provider.

(Please note all shippers are third parties and not part of Dominic Winter Auctioneers)

Contacts:

Delivery of large items: furniture, pictures, works of art, antiques etc

Mailboxes Etc., Swindon
Tel: 01793 525009
E-mail: swindon@centres.mbe.uk
Website: www.mbe.co.uk

Pack and Send, Oxford
Tel: 01865 260610
E-Mail: oxford@packsend.co.uk
Website: www.packsend.co.uk

Simon Hall Freight
Tel: 01386 858555
E-mail: enquiries@simonhalllimited.com
Website: www.simonhalllimited.com

Alban Shipping
Tel: 01582 493099
E-mail: info@albanshipping.co.uk
Website: www.albanshipping.co.uk

Jentel Packing
Tel: 01268 776777
E-mail: sales@jentelpacking.co.uk
Website: www.jentelpacking.co.uk

Delivery of Works of Art

Aardvark Art Services
Tel: 01253 794673
E-mail: info@aardvarkartservices.com
Website: www.aardvarkartservices.com

The following items will need to be outsourced to a third party:

• Framed and glazed items (Packing departments discretion)

• Quantity lots

• Multi-framed job lots

• Oversized bundles of prints

• Moulded plaster frames

• Fragile items

Banned objects for packing and posting:

We do not ship the following under any circumstances:

• Firearms

• Swords

• Bladed item

UK Shipping

We partner with DHL Express for our UK delivery service. The cost for this service is added to your invoice. Purchases up to £500 are subject to a minimum charge of £30 plus VAT per parcel. Thereafter, an extra £5 plus VAT will be added for each additional £500 purchase value increment. There may be an additional charge if extra time/packing materials are required.

Once we have sent your purchase, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY and email/SMS updates about your shipment's progress and estimated delivery date/time. You will be able to amend the time of your delivery if required.

Shipments to the Highlands and Islands may be significantly more expensive. Please contact us for a quote before bidding.

Overseas Shipping

We partner with DHL Express for overseas shipments. We are happy to provide packing and shipping quotes on request. We are able to offer pre-sale shipping quotes, however this will be an approximate price only.

Once we have sent your purchase, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY and email/SMS updates about your shipment's progress and estimated delivery date/time. You will be able to amend the time of your delivery if required.

For items under the value of £250 we can send via Royal Mail International Signed-For Service (2kg maximum weight). Charges are variable.

PLEASE NOTE:
On arrival of the goods in your country, Import Duties & Taxes may be payable before goods are released to you. These charges vary for each country and are entirely your responsibility, we have no way of knowing what they will be. If you do not pay these charges, your goods will be returned to us.

Export Licences and CITES Permits

These documents may be required to ship some lots out of the UK. Your shipper (DHL Express or other) can advise and apply for these on your behalf. It is the buyer's responsibility to ensure that the shipment is lawfully exported out of the selling location and can be lawfully imported to the country of destination. We can assist with export licences only, if required, for a fee: please contact us for more details if you require assistance.

Sustainability

We reuse packaging and cardboard boxes where possible for all our shipments. When packing fragile items we use a 100% recyclable filler.

We proudly partner with DHL Express, utilising sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimising our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Together, let's embrace sustainable practices and contribute to a greener future.

SAF is currently the primary route to reducing carbon emissions in aviation, so this is the most effective way to help our customers make their orders more sustainable. Embracing SAF is not only essential for meeting sustainability goals but also paves the way towards a greener future in the air transportation industry.

For more information on DHL's GoGreen Plus option please visit:
https://group.dhl.com/en/media-relations/press-releases/2023/dhl-express-and-world-energy-agree-to-global-partnership.html